上海宏安瑞士大酒店-住客评论

Guest（Couple） 2026-01-01
Nice hotel very centrally located. The room was too hot though at night. We were on the 20th floor ＜warm air rises ＞. In a hotel like this guests should be given autonomy over setting the temperature in their own room. Some foreigners do not sleep well in such hot environments.
酒店回复：
Dear Guest, We very much appreciate your comments regarding your stay at the Swiss?tel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us.
Guest（商务旅客） 2026-01-01
酒店位置非常不错，靠近静安寺地铁站，楼下是张爱玲故居，周边很多商场，配套齐全，早餐比较丰富，冷餐花样很多。酒店装修有点时间了吧，但总体来説看不出陈旧，且比较乾净，没有异味。淋浴水量比较充足。床很高很欧式，因此睡觉很踏实。前台服务很nice，会主动提醒赠送一次性牙具和刮胡刀。建议： 1.空调升级一下，温区灵活一点 2.浴缸提供一次性浴套 3.小酒吧的饮料零食就不要收费了，小投入会提升很多好感 4.拖鞋品质再提升一下
酒店回复：
尊敬的宾客: 您好！非常感谢您对上海宏安瑞士大酒店的支持和认可，我们所做的一切都是为了让每一位宾客带来满意的入住体验，看到您的满意和认可，我们真的是非常的感动同时您所提出的一些建议我们也会积极聆听，竭诚期待与您再次相聚！
Guest（Traveling with friends） 2025-12-01
Good location. Convenient to travel. Love this place near Jing An temple and very close to metro.
Guest（Couple） 2025-12-01
酒店比较老，不会房间里面很乾净，很温馨，附近也很热闹，很方便，离静安寺很近
酒店回复：
尊敬的宾客: 您好！非常感谢您对上海宏安瑞士大酒店的支持和认可，我们所做的一切都是为了让每一位宾客带来满意的入住体验，看到您的满意和认可，我们真的是非常的感动，我们竭诚期待与您再次相聚！
Guest（Family） 2025-12-01
Perfect stay for 5 nights in Shanghai. Location is just next to the station. Try eating at the Michellin restaurant next door. Housekeeping was good and clean, frontdesk check in was quick, bell hops all very friendly and helpfill. Except for a bit of smoke smell in our room through the aircon vent, most of the time we did get a smoke free enviornment. Highly recommend to stay here. We even had different pillow choices.
酒店回复：
尊敬的宾客：您好！非常感谢您的入住与赞赏！很高兴上海宏安瑞士大酒店能为您的出游带来美好的时光。您的赞赏给予酒店很大的鼓舞，也是我们进步的动力，我们会继续保持热忱，致力为每一位客人提供宾至如归的入住感受。热切期待您再次光临体验！
Guest（Couple） 2025-12-01
It's near to train station, hotel was grand, check in was smooth. Informed the hotel it's for our anniversary and they told us a complimentary cake will be given to us on the check in night but perhaps they forgot, nevertheless they gave a complimentary birthday slice of cake several days later. The shower and toilet bowl pressure were low, informed the front desk and they fixed it the same day and was great after that. Overall a good experience, but not an exceptional one.
酒店回复：
尊敬的宾客: 您好！非常感谢您对上海宏安瑞士大酒店的支持和认可，我们所做的一切都是为了让每一位宾客带来满意的入住体验，看到您的满意和认可，我们真的是非常的感动，我们竭诚期待与您再次相聚！
Guest（情侣） 2025-12-01
酒店前台服务超级满意订的行政房给的朝问不是很满意要求换房及时解决行政洒廓视野开阔酒水下午茶精致美味二月十四情人节会再次来入住
酒店回复：
尊敬的宾客：您好！非常感谢您的入住与赞赏！很高兴上海宏安瑞士大酒店能为您的出游带来美好的时光。您的赞赏给予酒店很大的鼓舞，也是我们进步的动力，我们会继续保持热忱，致力为每一位客人提供宾至如归的入住感受。热切期待您再次光临体验！
Guest（Business traveler） 2025-11-01
The location is perfect for someone who is on a business trip. There are a lot of coffee shops around and it is well connected to lines 2 and 7 of the metro station. Also, 8 minute walk to the Jing'An Temple.
酒店回复：
Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swiss?tel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
Guest（Couple） 2025-11-01
挺好的酒店，下次还会入住，位置可是真好，就在静安区的核心地段，距离地铁非常近，酒店虽老不旧，房间很大。餐厅的红烧肉贼好吃。
酒店回复：
尊敬的宾客：您好！非常感谢您的入住与赞赏！很高兴上海宏安瑞士大酒店能为您的出游带来美好的时光。您的赞赏给予酒店很大的鼓舞，也是我们进步的动力，我们会继续保持热忱，致力为每一位客人提供宾至如归的入住感受。热切期待您再次光临体验！
Guest（Couple） 2025-11-01
The location is great and the hotel is great value for money. However the gym amenities were somewhat limited. The Jing’an temple is right behind the hotel, and so is the Metro station, which connects to three seperate lines. So for the price, the hotel is really unbeatable.
酒店回复：
Dear Guest, We very much appreciate your comments regarding your stay at the Swiss?tel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao

上海宏安瑞士大酒店

客户评价 由实住客人提供的真实点评

Guest（Couple） 2026-01-01

Guest（商务旅客） 2026-01-01

Guest（Traveling with friends） 2025-12-01

Guest（Couple） 2025-12-01

Guest（Family） 2025-12-01

Guest（Couple） 2025-12-01

Guest（情侣） 2025-12-01

Guest（Business traveler） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Couple） 2025-11-01

客户评价由实住客人提供的真实点评